top of page

FAQ's

Are any of your products Vegan?

Lishus Australian Bush Chocolates are not Vegan but our Cakes and 1770 Chocolate Bark are Vegan.

100% vegan, no animal products or by-products go into any of our  baking, and our cakes taste just as fluffy and moist as any other non-vegan cake on the market. 

Are any of your products Gluten Free & Dairy Free?

Yes our 1770 Vegan Cakes are Gluten Free and Dairy Free as well as the 1770 Chocolate Bark. (to be released soon)

Where can I buy your products?

At the moment online here or at Markets and Shopping Centers in various locations. follow us on Facebook & Instagram for locations.

Do you Wholesale your products?

Yes we do. You can email your enquiry to info@koffeenchocolate.com.au

Do you cater for the Corporate Group?

Yes. We offer Corporate gifts and also work with you on specific ideas and occasions.

Can I return a product I purchased?

Yes you can. 

We want you to have the best experience possible enjoying our chocolates but we understand sometimes things can go wrong.

But don’t worry, if there is a problem with the product, a manufacturing fault or packaging error we will swap or refund your purchase.

However if you change your mind (even after opening the packet and  eating half the packet) or decide you no longer want the product we cannot refund you.

Please contact us  for more information.

How much does shipping cost?

We only use Australia Post's Express Shipping or couriers for our products

We offer FREE SHIPPING on all orders over $100 and a flat rate of $15 Australia-wide on all other orders.

​How long will it take for my order to arrive?

Most order arrive within a few days after being dispatched.

We provide a tracking number for for all our orders so that you can keep a track of your delicious chocolates. 

 

bottom of page